A number of recent events have given me occasion to consider what it means to be right.
Viewed through a rationalist filter, humanity can manage itself well (if not easily), provided its curiousity remains strong and its faculties of discernment are not tarnished. This assumes, of course, that humanity as a whole is curious. I am learning, to my dismay, that it is indeed curious, but not at all in the way I thought it was.
I’m going to start blaming random network- and computer-related problems on Bitsharks. Get everyone believing in the idea of predatory bots cruising the network, dining on people’s digital transmissions.
I’m going to start blaming random network- and computer-related problems on Bitsharks. Get everyone believing in the idea of predatory bots cruising the network, dining on people’s digital transmissions.
USER: “Why didn’t my email go through?”
ME: “Did you receive a failure message?”
USER: “No.”
ME: “Uhhh, you didn’t send it alone, did you?”
USER: “What do you mean?”
ME: “Well… how big was the message?”
USER: “Just a paragraph or so. Why?”
ME: [Dismayed] “And you sent it onto the Internet alone?”
USER: “What, why?”
ME: “Don’t you know what can happen?”
USER: “What? What are you talking about?”
ME: [sighs] “Poor little thing. Probably never had a chance. Hang on a sec….” [Types random commands into console.]
USER: [alarmed] “What’s going on?”
ME: “It’s what I thought. Bitsharks.”
USER: “What did you call me?”
ME: “Nonono. Bit. Shark. A Bitshark got your email.”
USER: “A Bitshark?”
ME: “Yeah. Predatory bots cruising the shallow parts of the Internet. They single out the smaller, more vulnerable bits of data, then consume them.”
USER: “Oh my God.”
ME: [Pained, patient] “Look, just do me a favour. Next time, send your email out in groups. Sometimes the numbers confuse the Bitsharks and the little guys manage to make it through.”
USER: “Oh, the poor thi- I, I… of course.”
ME: “You won’t forget?”
USER: “Heavens, no.”
ME: “Good. Tell your friends.”
Someone asked:
I’m curious what the[…] community thinks… what if a company such as Comcast were to offer two plans:
1. $30/mo – The internet as we know it today without any preference to content providers, advertising, etc
2. $15/mo – An internet where some content providers get preference, subsidizing the lower monthly bill.If companies offered a choice would we still care?
Effectively, it would be no choice at all. It would, in fact, be disastrous.
The effects described in George Akerlof’s 1970 paper, The Market for ‘Lemons’ come into play in such a scenario. In a nutshell, the paper states that certain markets (like used cars) favour the sale of ‘lemons’ over quality. The reason is that it’s easier to simply wax and buff a lemon (and rely on the buyer’s ignorance) than it is to do the right thing and service it properly before re-selling.
The reason this approach works is because buyers can’t see what’s under the hood and, generally speaking, wouldn’t know what to look for even if they could. So instead of paying well for quality, they tend to buy the cheapest item, regardless of its condition. The same is true of Internet service. People just don’t know what’s possible. Worse still, they don’t have the ability to recognise whether they’re getting what they’re supposed to or not.
So if the telcos were to foist a divided offering on their customers, they could rely on ignorance to invoke a market for ‘lemons’. People see no extra value in buying the better service, so they flock en masse to the cheaper one. Telco then discontinues the more expensive one, citing lack of consumer interest.
Minimum operating standards such as Network Neutrality were put into place to protect consumers and the market itself. Absent Net Neutrality, the potential for abuse of control over traffic by carriers is far too great. No compromise is possible in this regard, because degradation of Net Neutrality is a degradation of the market itself.
The Australian government recently announced that it was taking the issue of Internet piracy very seriously. They were, according to reports, considering their own version of a British proposal to require Internet Service Providers to cut off so-called ‘repeat offenders’. People who were suspected of deliberately and repeatedly downloading unauthorised music and video files would have their Internet accounts suspended.
This is a commendable goal. Respect for the creative works of others is at a low ebb these days. We need to alter our cavalier approach to copyright and to properly reward those who spend their time and effort in creating the music, movies, software and other creations we so enjoy.
Read more “Policing Piracy”
Over the last few weeks, we’ve been looking at various aspects of online security. It’s a big topic, and it’s often difficult to be clear about what’s happening, and what’s at stake. This week we’ll try to provide a few basic ideas about how to judge what makes us safer and what doesn’t.
We rely exclusively on our senses to assess the presence or absence of threats in the world around us. When we get up in the morning, we check the bread we eat for mould, sniff the milk before adding it to the tea, and touch the edge of the mug with our lips before drinking, to make sure it’s not too hot. We look both ways before crossing the road and we listen for oncoming traffic. We hesitate to get into a bus that doesn’t look safe. We cover our mouth and nose if there’s too much dust or smoke.
We employ our senses in a multitude of ways without any conscious thought. All the while, in the background, the brain is taking everything in and deciding from one moment to the next how to react to each new situation. For most of us, a typical computer gives us exactly nothing to react to. All we see is a pretty background, a few flashing icons or blinking lights and the Solitaire game in front of us.
Last week’s column introduced a broad but important topic about current trends in technology. Over the next few weeks, we’ll take some time to look in more detail about the issues of privacy and access to information. What are the current trends? How are they going to affect us here in Vanuatu? What can we do to mitigate the worst effects and maximise the best of them?
Before we go into detail, though, it’s important to establish a bit of context. We’ve already described how people often make the wrong assumptions about the level of privacy they enjoy when using computers and the Internet. But let’s look at this issue in more practical terms.
Everyone in Vanuatu knows what ‘Coconut Wireless’ means. It refers to the lively rumours that spread via word of mouth concerning anything – or anyone – of interest to people as they idle away their spare time. In small doses, it’s generally unreliable, but when information is amalgamated from numerous sources, an assiduous listener can gather a good deal of interesting (sometimes deliciously scurrilous) and surprisingly accurate information.
Read more “The Coconut Wireless”
Every time I get on a plane, I find myself wondering if the crew feels the same about the aircraft I’m in as I do about computers. Does the pilot mutter, “If only they knew…” under his breath after the in-flight announcement? Does the technician who handles the pre-flight checklist give the thumbs up while saying a silent prayer?
Happily, the answer is no. If planes worked the way computers do, nobody would ever fly again.
Read more “Privacy and Paper Walls”
This week, Bill Gates made a speech to the World Economic Forum in Davos, Switzerland, calling for what he describes as a ‘kinder capitalism’. The Wall Street Journal states that his newfound humanitarianism was born of the awareness that although capitalism has served many in the developing world, it leaves the poorest of the poor behind.
Gates sees capitalism’s worst failings in the areas of technology, health care and education. Billions are invested in each of these sectors, but only a tiny fraction of that investment reaches the two billion poorest members of the population.
His prescription? “We have to find a way to make the aspects of capitalism that serve wealthier people serve poorer people as well,” says Gates. He goes on to describe how businesses should task some of their best and brightest with creating products and services targeted at the poorest of the poor.
Read more “Kinder Capitalism”
On Tuesday this week, Parliament agreed to put an end to the telecommunications monopoly in Vanuatu. This news has been greeted with widespread enthusiasm. People throughout Vanuatu believe that this means the days of over-priced, low-quality telephone and Internet services are finally over. But is this really the case?
The answer is mostly yes, with a few important qualifications. It’s almost certain that costs will decrease, service coverage will increase and quality will improve. It’s also quite likely that new kinds of services will be rolled out as well. But many of the environmental factors that constrained telecommunications in the past still remain.
With competition guaranteed. The major telecoms companies are in a beauty contest now. Customers in Vanuatu will shortly find themselves being wooed by players old and new, offering all kinds of exciting services, prices and promotions.
Let’s look into our crystal ball and try to see what things will be like over the next year or so.
Last week’s column dealt with the frustration one sometimes feels about the slow pace of change here in Vanuatu. Communications and access to information are fundamental to all aspects of life, and the challenges that we face here make the task of achieving universal access to even basic resources a very difficult one indeed.
Telecom Vanuatu, the government and other important stakeholders are all working very hard to implement a new telecommunications strategy. This includes far wider mobile service coverage and a much more open and competitive environment. These first critical steps are to be applauded, of course. We all look forward to the coming improvements in service.
Notwithstanding these significant changes, a great deal remains yet to be done. The good news is that an improved environment will make all the small steps to follow easier, and in some cases, possible for the first time in Vanuatu’s history.
The process of opening up the telecommunications market in Vanuatu has been a long one, and will go on for years to come. It would be instructive to take a look at how all this came about.
Read more “Pushing Pebbles”