An end to impunity

Violence against women and children is our problem as well as theirs

Lemalu Sina Retzlaff a couple of days after she was attacked

[Originally published on Pacific Politics and in the Vanuatu Daily Post.]

I have to apologise. If what I write today is rambling or incoherent, it’s because I just spent a mostly sleepless night standing watch over a woman and her children. While the rest of the nation got off its collective face celebrating the new year, they were being terrorised by a man prowling around their house, peering in through the windows, cutting at the screens, knocking at the door, testing the lock.

I got the call late last night and, after ascertaining that the problem was not simply a momentary disturbance, set off to find transport. It was a holiday, so very few buses were running. In a moment of serendipity, I was picked up by a good Samaritan who just happened to live on the very same road I was headed to. Equally serendipitous, he also happened to be an officer in the VMF (our paramilitary force). When I explained why I was on the road so late at night, he volunteered to accompany me to the house.

The man –the coward– who had been terrorising my adoptive family slunk away as we approached.

Lucky for him that he did. No, I wasn’t going to beat him up. I was prepared to do far worse than that. I was going to detain him, forcibly if necessary, and make it my mission to see that he was punished to the fullest extent of the law. I was going to shame him publicly by standing him before a judge, by documenting his every action, by talking to his chief, his pastor and his family. By letting the world know exactly what kind of perverse, despicable acts he had committed.

Much as I might enjoy it, using mere violence against this man would only reinforce the message that might makes right. Seeing him punished by society at large is a much more patient, even painstaking, process. But ultimately the effects are more enduring.

Read more “An end to impunity”

The best PM we never had

Jean Sese, lifetime public servant, passed away on November 8, 2013, aged 55

[Originally published in the Vanuatu Daily Post]

I last saw Jean Sese a few hours before he suffered a fatal heart attack. He was at his customary seat at chief John Tarilama’s nakamal. We shared a few pleasantries and he was kind enough to chuckle at my feeble humour.

I’d always been nervous around him, and more than a little intimidated, even though he gave me no reason to feel that way. He could be effortlessly charming, even gracious, and if he seemed at all forbidding, it was by virtue of his implacably calm demeanour. He was a deep current untouched by storms. And in a country often roiled by the tempestuous passions of its leaders, his influence was immeasurable.

Vire Dare Naure Jean Sese was director general of the prime minister’s office in Vanuatu for years. I was only two weeks in-country when I first met him. I had been asked to brief the PMO on a matter that required an impartial analysis, and given that I didn’t know jack about Vanuatu at the time, I was as impartial as could be. Mr Sese listened to me patiently for about an hour and a half, asked some pointed, probing questions, then thanked me for my time.

If this is the calibre of the senior civil service, I told myself as I left, then Vanuatu has a lot going for it.

Over the years, I got to see him at work, and came to admire him more than just about any other leader in the country. He was calm, confident –even cool– and one of the very few people in national politics who emerged untainted and admired by all.

Prime ministers came and went, but Jean Sese remained. Read more “The best PM we never had”

Surveillance, censorship & secrecy – island style

It’s telling, and rather tragic, that even after the lessons of Wikileaks, democratic governments have still not learned how to deal with secrets. Ask a Pacific islander, and he’ll tell you how. If he trusts you.

Global villagers could learn a thing or two about information security from Pacific island societies

[Originally published on Pacific Politics.]

It’s telling, and rather tragic, that even after the lessons of Wikileaks, democratic governments have still not learned how to deal with secrets. Ask a Pacific islander, and he’ll tell you how. If he trusts you. It’s high time for global villagers to take a seat by the fire and take a lesson on surveillance, censorship and secrecy from societies that have been using them as their stock in trade for nearly 3000 years.

Viewed from this side of the lagoon, one of the most startling aspects of the Manning and Snowden scandals is that people, organisations and entire governments were taken utterly by surprise by the breakdown of secrecy. If it weren’t so damaging, the US’s flailing reaction would be comical. The Obama administration’s actions resemble nothing so much as a grasping debutante whose connivances have been exposed mid-cotillion. Swearing vengeance, warning others off from even talking to the tale-teller, harping shrilly about the damage, the harm, the lost integrity – it’s all a bit much, really. Unfortunately, this particular prom queen has nukes.

Read more “Surveillance, censorship & secrecy – island style”

THIS is how you do posterity

I just posted this to Facebook, but they deliberately design their service as a memory hole, so….

Facebook is designed as a memory hole. Its search tools are crippled and external search engines are not allowed a look in. The manner in which posts and comments are displayed is predicated on their ephemerality. We -they- are deliberately repudiating posterity.

It galls me to no end that I have to bitch about this on Facebook in order for it to be seen. Nobody will even remember I said it….

End of an age….

I grieve to say it, but unless there’s a sudden and immense resurgence of the DIY spirit, especially in peer networking and distributed data, we’re going to fall back into the bad old days of the dumb terminal and the smart network. And that network’s smarts will not exist for our benefit.

In an online discussion concerning an ‘old-school’ geek’s fear of change, there was a lot of back and forth concerning luddism on the one hand and change for change’s sake on the other. At one point, someone chastised the poster for his trepidation.

“I’m going to guess he’s going to look back on his life and realize that he was dumb to think he’d seen it all at age 24. He talks as though the Third Age of Middle Earth is ending…”

In some important ways, it is. The process isn’t complete, but there is a fundamental change happening, and it will discomfit some of us.

The days of ‘Homesteading the Noosphere‘ (as ESR put it), are coming to a close. Scale, network topologies, business models and legal encroachment on the principles of individual online freedom are all conspiring to make the technological world we live in substantially more constrained than it’s been since the internet became part of our lives.

The land rush is over, the cowboys are gone (either buried or rich) and the homesteaders are being bought out by the speculators and tycoons. Community-based governance is under siege by national and international interests.

And this is being reflected in the tech world. The craftsman’s approach to software (always greater in repute than in reality) is decidedly more difficult to practice as a trade than it was. Toolkits are giving way to frameworks and apps replace applications. Backyard-mechanic roadsters and dirt-track races are swallowed up by Nascar – VCs get us excited by the prospect of building only big enough to sell out to someone bigger.

The physical networks themselves are being taken back by the telcos and proffered to governments for surveillance in exchange for ever more egregious rent-seeking behaviour. What we used to call sharing is now piracy. The word ‘copyright’ now means ‘don’t copy at all, ever.’

And in the midst of it all, we’re grateful to lockin-vendors who make Free software difficult, if not impossible, to use. We rent what we used to own. Even our identities are no longer our own.

I grieve to say it, but unless there’s a sudden and immense resurgence of the DIY spirit, especially in peer networking and distributed data, we’re going to fall back into the bad old days of the dumb terminal and the smart network. And that network’s smarts will not exist for our benefit.

I’m pushing 50 now, and do I fear change? Not really. I just regret the lost freedom, the creative anarchy of the ’90s, the ability to hack something cool and new, the chance to achieve things never before possible. It’s not gone yet. We could still turn things around. But every day we don’t brings us a day closer to the day when we can’t any longer.

 

Who is this ‘they’ you keep talking about?

It’s like clockwork, really. Someone stumbles across a story purporting to show the benighted and backward peoples of some far corner of the world, and everyone jumps up, bemoaning the fact that, in this day and age, people are still capable of ignorance, superstition and occasionally, brutality to others.

This month’s installment comes to us courtesy of new media. Mobile phone photographs of the torture and execution of a woman from the highlands of Papua New Guinea caused a global furore, typified by the Global Mail’s supercilious headline: It’s 2013, And They’re Burning ‘Witches’.

Who is this ‘they’ you keep talking about?

It’s really hard to know where to begin with a story like this. Yes, witchcraft, magic and sorcery are still practiced widely – not only in Papua New Guinea, but in many parts of the world. To give you an idea how ingrained it remains in some societies, Vanuatu recently saw a man plead guilty to it. Yes, he himself believed that he had injured someone by magical means.

Happily, in the rest of the world, such superstitious folderol no longer exists, right? In place of magic, we have graduated to ghosts, angels and auras, terrorists, extra-terrestrials and illegal aliens. Honestly, do we even pause to see what’s on the (so-called) Discovery channel before writing headlines like this?

Sure, you reply, but at least we don’t lynch people any more. We don’t drag them from their home, cut them with bush knives, shave their head, douse them with acid and then burn them alive. That would be a fair point, if it were true.

Read any national news service long enough and it’s bound to come out – whether it’s a gang rape in India, an honour killing in Pakistan or in the London suburbs, murder of albinos in central Africa, race-baiting in the American south or gay-bashing in Moscow… it’s still there. Everywhere you look, the weak and the outcast are preyed upon. It’s not happening everywhere all the time, but it’s happening.

And yes, it’s unutterably wrong.

It’s also innately human. It may come from our most bestial nature, and rule of law does sometimes operate to curb it, but cruelty, victimisation and scapegoating remain essential, albeit shameful, parts of human nature. If you live in a society with a functioning police force and a more liberal set of social standards backed by solid legislation, you may be able to operate under the illusion that such inclinations have somehow been expunged from your nature. As someone who is dealing (not abstractly, but right here, right now) with the threat of violence in a society that condones it, let me assure you: it has not.

Good laws may help, if only to raise awareness and make it a matter of public record that violent abuse, no matter what motivates it, is simply wrong. But having laws on the books serves no purpose if society itself chooses not to reject this behaviour. And frankly, that won’t happen if one half of it is busy sitting back and castigating the other.

There is nothing easier than name-calling when someone’s already called you names. So my advice to you holier-than-thou commentators is to try a different tack. Start from the assumption that we are, all of us, beasts at our core, with only social opprobrium and the policeman on the corner to hold us back.

Napoleon’s famous observation about a world power built from a nation of shopkeepers can guide us to a useful next step. The more our day-to-day lives are invested in peace, politeness and order, the more reason we have to use the state’s resources to defend good behaviour. Never forget that, no matter how difficult it may be to accept, the violent abuse of vulnerable people is more often than not punishment for social transgression. The secret therefore, is to change what is seen as transgression. We achieve this by embracing others, welcoming them into the fold, and sharing our prosperity, wealth and values.

Facile, mocking headlines decrying the Other take us in exactly the opposite direction.

By the way, did nobody else remark upon the fact that, were it not for mobile technology, this killing –like the countless others that came before– would never even have been remarked upon? The very fact that the criminal act was recorded and disseminated speaks to an opportunity for change. If, that is, we get past our own prejudices and embrace it.

[This was originally published in Pacific Politics.]

A Window of Opportunity

Assuming the unofficial results are at least ballpark-accurate, the combination of numbers from the first post-independence parties gets very close to the notional 26 needed to form a working government. If the VP, NUP and UMP parties were able, even for a while, to suspend their mistrust of one another and limit their individual ambitions, they could put themselves in a position where they could cobble together a working government.

This editorial piece was published in today’s Vanuatu Daily Post newspaper.

Members of the Vanuatu Mobile Force deliver ballot boxes from Vanuatu’s outer islands to the electoral office. Credit: Matt Temar

On Friday last week, RVS Tukoro arrived in Port Vila harbor and delivered its cargo of ballot boxes from the outer islands at Port Vila’s electoral office. Numerous (and sometimes contradictory) anecdotal voting results have already reached the public, but it’s clear that the official numbers could be released before the week is out. Assuming, that is, that there aren’t any signs of systematic malfeasance.

Be that as it may, one thing seems perfectly clear: None of the old guard political parties has a distinct advantage over the others. Neither have the insurgent parties managed to establish more than a foothold.

Speculation is rife about what this means for Vanuatu’s political future. Some have worried publicly about another hodge-podge government, ruled by maverick MPs jumping from side to side of the government fence, chasing the sweetest deals.

It doesn’t have to be this way.

It’s a lot to ask, but let’s ignore for the moment the personalities involved and just look at the numbers. Assuming the unofficial results are at least ballpark-accurate, the combination of numbers from the first post-independence parties gets very close to the notional 26 needed to form a working government. If the VP, NUP and UMP parties were able, even for a while, to suspend their mistrust of one another and limit their individual ambitions, they could put themselves in a position where they could cobble together a working government.

(Note that I’m excluding Sato Kilman’s PPP from this equation for the moment, first because spokesman John Shing has been publicly stating that Sato’s intention is to reform his old cabinet, and because it’s inconceivable that, having betrayed him so recently, Kilman could reconcile with Natapei without significant loss of status. I know I said we should try to forget the personalities involved, but this one’s just too big to ignore.)

Doling out roles and responsibilities wouldn’t be an easy task. Serge Vohor’s now-famous portrayal of the Council of Ministers as one big PM and a dozen small PMs likely remains accurate. But the alternative – a crazy quilt of individuals and smaller parties – is much, much worse.

There are a few good reasons why the major parties might actually be able to achieve an understanding. The biggest is that the ‘cowboys’ are mostly gone. Both VP and UMP have seen their most rebellious members leave their respective parties, leaving a smaller but potentially more cohesive group behind. Secondly, their diminished numbers are a clear statement that they need to look to the future if they’re going to survive.

Achieving a working compromise would involve some pretty high-stakes horse-trading, and it’s likely that some involved would find it hard to resist the urge to derive maximum profit from such negotiations. But if somehow Natapei, Vohor and Lini were able to forge an understanding, they could create the one thing Vanuatu needs more than anything else: A buyer’s market for positions on the government side.

During the political spasms that led to Edward Natapei’s ouster as Prime Minister and the eventual elevation of Sato Kilman, one frustrated minister was reported to have complained that the price of a single MP’s support in a confidence vote had reached unprecedented heights (5 million vatu, according to the report). But with a cohesive core of MPs, and the ability to play the smaller blocks and individual MPs against each other, a NUP/UMP/VP government would be better positioned to resist such extortionist tactics.

The question then, becomes one of whether the leaders can hold their own parties together, whether they can moderate their own desire for primacy and, uncharacteristically, whether they can play a longer game in order to buy time to engage properly in party-building.

It’s a tragic/comic circumstance that we find ourselves working so hard just to conceive of a government capable of lasting more than a few months. This necessary fixation with numbers completely ignores questions that are fundamental to good governance: How capable are the ministerial candidates? What policies (if any) do they propose? What common policy ground can be found among such a motley collection of perspectives and personalities?

But we can’t afford to let cynicism rule our thoughts. Not now. An increasing number of Ni Vanuatu have expressed the fear that we are rapidly approaching a divide. Either we descend, perhaps irreversibly, into a chaotic system in which each MP looks no further than his own stable of supporters and funders, or we begin the painful, patient process of party-building, of charting a course towards a more national vision.

USP professor Howard Van Trease has written extensively about Vanuatu’s political history. In one paper, he detailed the Vanua’aku Pati’s significant grassroots network in the early days of the Republic. Though they are but a remnant of what they once were, they do still possess a more or less national structure (albeit heavily weighted toward the South). They’ve also made it party policy that party President Natapei will step down after this term.

NUP still needs to develop a succession plan. One option available to them is to consider a reunion with VP. NUP president Ham Lini was reportedly a reluctant candidate this time around, and a return to his family’s political roots might be one way not only to smooth his transition to elder statesman status; it would go a long way to providing him with an enduring legacy as a force for unity and stability in Vanuatu.

Serge Vohor’s UMP have historically been on the other side of the political fence, but on examination, there’s not much in their party policies to distinguish them from the other two. And in fairness, they have proved themselves useful (if somewhat mercurial) coalition partners in the past.

Couple these factors with the rise of newer, more vision-based parties such as populist Ralph Regenvanu’s Graon mo Jastis pati – who have already publicly stated their willingness to work with VP – and we find ourselves with the broad-strokes picture of a government that could actually present a common vision for development for Vanuatu.

Realistically, there’s only a small chance that all this will come about, and perhaps even less that individual ‘small PMs’ will be able to restrain their short-term impulses, but simply put, it’s the best chance we’ve got.

Little Boxes

[Originally published in the Vanuatu Daily Post]

Every morning I walk the 150 metres from my house to Freswota road beside the cemetery and wait for a bus. I always avoid looking at the nearest corner. For the first few weeks, I didn’t understand why that part of the graveyard unsettled and distressed me so. Then I realised what it was: The plots were half the size of normal ones. This is where they bury the children.

I’m going back there today to stand by two close friends as they lay a little box into the ground.

The parents are part of a young and promising generation of professionals. They each lifted themselves up by their bootstraps, worked hard and, little by little, rose from menial positions to shoulder real responsibilities. They met one another, built a solid foundation of love, respect and stability, and then began their family.

The baby died in childbirth. Her death was entirely preventable. Her life could have been saved a dozen times over in the days before the crisis.

There are excuses enough for everybody, if we want them. For the undertrained and overburdened staff of the maternity ward, who handle literally dozens of deliveries every day, and who do so in an overcrowded, dilapidated building using a hodge-podge of outdated and insufficient equipment. For the doctors who, despite their deep commitment, are left with no choice but to ignore the cries of some in order to sleep enough that they’re not useless to everyone else.

But I don’t care about excuses right now. I don’t care what the reasons are. I want to carry that little box with its heart-crushing cargo into Parliament and lay it on the floor. I want to tell the politicians: These are your numbers. This is your no-confidence vote. This is the product of your waffling, your picayune intrigues and faithless manoeuvrings.

I want to carry it into the offices of the civil service and tell them: This is the price of your complacence, your early knock-off and late arrival, your angling for the car and the subsidised house, your commitment to doing the minimum or less, your willingness to be seduced by the intrigues and venality of those in power.In loving memory of my beloved daughter ... died instantly

I want to show it to the donors, and say: This –right here– is your bloody Millennium Development Goal. This is what you get for slipping into to that back-of-the-mind conviction that being wealthier and better educated makes you somehow superior, more valuable than those you claim to serve. You so-called experts who can’t string two full sentences of Bislama together, who have never spent even half a day in the muddy lanes of Ohlen or Manples Mango.

You wealthy expatriates who have the money to extricate yourselves entirely from the health and education systems, content to make it someone else’s problem.

You so-called investors, who would rather pay for a boatload of indentured workers than support the local people. Who call Ni Vanuatu ‘lazy’ because they won’t work 6 or 7 days a week for a pittance. Who cheat on wages and VNPF and VAT contributions, who take every shortcut available up to and including bags of money for the Minister, then cry in your beer about the weakness of the State.

And all you high-minded activists hell-bent on saving the nation from the chimera of the WTO because it’s easier to slay dragons than to take on something as mundane as planning, staffing, training and equipping a health system. Who can’t even conceive of a health system at all. Who bemoan the influx of advisors and donor money but who can’t begin to express how to actually, practically, fix things.

All you wittering elite who somehow think that passing inane platitudes and slogans back and forth on Facebook is how we fight for justice.

You holy rollers preaching intolerance, trying to remain impervious to change, casting aside your own children rather than accepting that the world is not what it was, that it was never what you claim it was.

You voters who think of your MP as nothing but a candy jar, a well to dip into whenever you need school fees, wedding or funeral expenses. Who will bicker and squabble endlessly over the MP allocation but never once ask him, ‘What have you done for your country?’

You people who can’t see beyond your own yard, who in your petty jealousy would rather drag down a successful neighbour than cooperate for the common good. Who would rather spite yourselves than allow another to profit. Your family alone won’t repair the road. Your family won’t build the new hospital wing.

And yes, you well-intentioned few who really try to care, who live life with your head up and your eyes forward, who try to get things done in a culture fraught with complacence and disaffection. Even you.

Even you. Because every time the future is torn away, banished to a little box, we have to know we’ve failed. We have to see how we’ve failed. We have to see it.

The couple at the centre of this tragedy represents the very best of Vanuatu: Young, intelligent, ambitious; mindful of tradition while they help define the nation’s future. They weren’t short-changed or tricked or cheated. They got the best treatment the country had to offer, vastly better than what they might have received in Lenakel or Lolowei or Sola.

But it wasn’t enough. Vanuatu gave the best it had to this couple, and it failed them. It wasn’t enough.

I don’t have any answers, because there are no simple solutions. There’s no lynchpin to unlock this mess of distractions and details and make everything right. All I know is that none of us have done enough. We need to see past the policies and principles and simply act.

Maybe all we can do is find one thing and fix it and move on to the next. I don’t know. But I do know this: We need to stop obstructing others with our jealousies and petty, small-town politics. We need to stop obsessing over who is Right and who is Wrong and get to bloody work.

I don’t care who you think you are or what role you play; you have to do more.

Selling Democracy (Slight Return)

Writing about the influence of the Internet on pro-democracy movements earlier this year, I observed:

As individual control over the flow of information rises, central control wanes. And this, obviously, is the crux of the dilemma facing businesses and governments across North Africa and throughout the world. They are belatedly coming to realise that they are fighting a many-headed hydra. As they cut off one avenue of communication, another rears its head.

But that hydra has a body, and the body is the network itself.

The US Congress’ latest attack on the integrity of the Internet demonstrates that at least some American businesses have heard this message loud and clear.

Their intent now is simply to cordon off what they consider to be the American part of the Internet, and to beat into submission any site that refuses to play by American rules. The rules, needless to say, are expressly designed to impose an economy of hoarding and scarcity on a technological landscape premised on bounty and sharing.

To what end? What do so-called content-producers stand to gain from all of this? Not much, really. Except that they can continue using the same business model that has stood them in such good stead for the last few decades.

Essentially, the SOPA legislative package doesn’t create a Great Firewall of America; it encases the giants of the media industry in amber.

The starkest evidence of the fossilising effect of this legislation was provided by a recent House Judiciary Committee hearing, which consisted of little more than a gaudy carousel of facile pronouncements:

How low was the level of debate? The hearing actually descended to statements like “the First Amendment does not protect stealing goods off trucks” (courtesy of the AFL-CIO’s Paul Almeida).

Criticisms were brushed aside with the blithe assertion that if these rules don’t fit the Internet as it is today, then it’s the Internet that should change, not the rules.

The one detractor allowed a place on the stage was Google, which objected strenuously to to the vague, often blatantly prejudicial language of the Bill.

It was up to Google alone to make the argument that SOPA’s definition of “rogue sites” is poor, that its remedies are extreme, and that plenty of legitimate sites could be targeted. One has only to think of YouTube, which even without SOPA is being sued by Viacom for $1 billion and would certainly have been hammered years ago under SOPA’s crazy language (sites can be dismantled under SOPA if they take “deliberate actions to avoid confirming a high probability of the use of the US-directed site to carry out acts” of infringement. What does that even mean? And how does it fit with existing robust safe harbors for user-uploaded content sites?)

Perhaps the most shocking aspect of this hearing was that Google, the sole opponent to the legislation allowed to present at the hearing, was castigated by most of the people present, impugned for purportedly profiting from piracy and cast as the villain in this whole affair.

Seeing one of the few growing and dynamic drivers of the information economy not only cast out of the fold but actively opposed, one can only conclude that the captains of the US media industry are perfectly content to cut their nose off to spite their face. They will burn the bridge represented by Google rather than cross it.

I see two immediate dangers if this regime is actually allowed to take the shape proposed for it:

  1. Innovation in content re-use and sharing will move outside of the US. Some will move into the shadows (kind of like offshore pirate radio in days of yore, except the ships and radios are available for the cost of a laptop). Some will move into the less governed – or governable – areas.
  2. US influence on innovation and invention will decline significantly. This legislative package will serve as a clear signal that Silicon Valley is no longer the influence it used to be. (Indeed, the Valley’s lack of standing in DC was evidenced by committee members’ contempt for Google throughout the hearing.)

The latter outcome is the more dangerous of the two. Losing influence in the direction the Internet’s development takes also means losing the uniquely American ethos of freedom and individualism.

There are numerous new media and technological players poised in the wings right now. But few of them (with the possible exception of Al Jazeera) have any moral stake in human rights or even individual expression.

Warnings that SOPA’s passage will mark the death knell of the Internet as we know it are, therefore, not exaggerations.

Like a bug in amber, the US media and content industries may be preserved for a while, but the life that they breathed into world culture – the American ethos of individual freedom – that will diminish and die.

UPDATE:
When I talk about the ‘American ethos of individual freedom’, I’m using ‘American’ to modify ‘ethos’ not ‘individual freedom’. Tons of cultures have extremely strong traditions of freedom and individual rights. Few have that particularly American flavour of it. And it’s that particular flavour which, not coincidentally, fits so well with the Internet today.

Remembering Steve Jobs

Okay, look: Gallows humour aside (for the moment), Steve Jobs doesn’t deserve our reverence. He deserves our respect, yes, for being one of the only people in the industry to actually think about how people used hardware. He was a great hardware designer in part because of his obsession with detail and his absolute inability to compromise on a principle.

I admire him for that. And I’m more than a little disgusted to hear about Jobs’ ‘visionary’ genius from the likes of Ballmer and Gates – who, not to put too fine a point on it, wouldn’t know a good design if it slapped them in the face with a dead salmon.

Who the fuck are they to judge? And who the fuck are we to listen?

No, the thing we need to admire about Jobs – the thing we need to LEARN about Steve Jobs – is how he thought, how he never stopped trying to make things simpler, how he utterly refused to compromise, how he refused to accept ‘improvement’ as the criterion for success. It was necessary, of course, and relentlessly pursued, but it was the means to another end….

And that was good design. Something the technological world knows far too little about. And with his passing, most of its collective knowledge and ability pass with him.

If you really want to show respect and admiration for Steve Jobs, understand him.

Emulate him. Let them call you arrogant and impolite if they must, but be a perfectionist. Be unforgiving, cruel even, to yourself and others. But be simple and clear, too. If you do that, then one day you might – just might – do one perfect thing.